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Getting Involved – putting residents at the heart of what we do
It is vitally important to St Georges Community Housing that we provide a top notch housing service all our customers can take pride in.
We can only truly achieve this with the help and involvement of our tenants and leaseholders. To continuously maintain and improve our services we need to pay attention to their needs and priorities.
That is why we actively encourage tenants and leaseholders to tell us what they think we are doing well and what we need to improve upon.
To encourage this we provide a range of different ways in which tenants and leaseholders can keep us informed and be involved in the future planning and improvement of services:
Community Panels
- become a member of a Community Panel, (everybody is welcome to attend the meetings).
Surveys and questionnaires - your opportunity to give us your views on matters affecting tenants and leaseholders in writing, rather than by being part of a group that meets regularly
Focus groups
- join a Focus Group investigating a specific area of our services looking for possible improvements, eg. Estate Cleaning
Service Panels
- participate in a Service Panel which meets regularly to review the performance of various services, e.g. Repairs, Sheltered Housing
Mystery shoppers
- be a trained volunteer
We welcome enquiries from residents who would like to join us.
All necessary training and support will be freely given.
For more information about getting involved in helping us provide a first class housing service
contact our Tenant Participation Team
.
See also,
The Resident Involvement Strategy
The St Georges Tenant Particicpation Team
Paul Dawson
St Georges Community Housing
Tenant Participation Team
---
Committed to
involving and consulting
our tenants & leaseholders
---
A vital part of
delivering a first class
management service
Shivon Reid
Principal Tenant Participation Officer
Tel: 01268 465081
Administration
Officer
Tel: 01268 465080
Donna Acutt
Julia Logan
Post
vacant
Post
vacant
Tenant Participation
Development Officer for
Tenant Participation
Development Officer for
Tenant Participation
Development Officer for
Tenant Participation
Development Officer for
Pitsea North West
Pitsea South East
Wickford
Billericay
Burstead & Crouch
Laindon Park
Langdon Hills
Craylands
Fryerns
Lee Chapel North
Nethermayne
St. Martins
Vange
Tel: 01268 465083
Tel: 01268 465082
Tel: 01268 465084
Tel: 01268 465085