St Georges Community Housing Ltd Basildon

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St Georges Community Housing - Investing in Homes, Neighbourhoods and Lives.

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St Georges is accredited with both Chartermark and Investor in People awards

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St Georges Community Housing, Basildon, Essex

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Click here find out how St Georges is committed to involving and consulting its tenants and leaseholders in providing a first class housing service.

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Getting Involved – putting residents at the heart of what we do

It is vitally important to St Georges Community Housing that we provide a top notch housing service all our customers can take pride in.

We can only truly achieve this with the help and involvement of our tenants and leaseholders. To continuously maintain and improve our services we need to pay attention to their needs and priorities.

That is why we actively encourage tenants and leaseholders to tell us what they think we are doing well and what we need to improve upon.

To encourage this we provide a range of different ways in which tenants and leaseholders can keep us informed and be involved in the future planning and improvement of services:

Community Panels - become a member of a Community Panel, (everybody is welcome to attend the meetings).
Surveys and questionnaires - your opportunity to give us your views on matters affecting tenants and leaseholders in writing, rather than by being part of a group that meets regularly
Focus groups - join a Focus Group investigating a specific area of our services looking for possible improvements, eg. Estate Cleaning
Service Panels - participate in a Service Panel which meets regularly to review the performance of various services, e.g. Repairs, Sheltered Housing
Mystery shoppers - be a trained volunteer

We welcome enquiries from residents who would like to join us.

All necessary training and support will be freely given.

For more information about getting involved in helping us provide a first class housing service contact our Tenant Participation Team.

See also, The Resident Involvement Strategy

The St Georges Tenant Particicpation Team



Paul Dawson	St Georges Community Housing Tenant Participation Team --- Committed to involving and consulting our tenants & leaseholders --- A vital part of delivering a first class management service		Shivon Reid

Principal Tenant Participation Officer Tel: 01268 465081			Administration Officer Tel: 01268 465080

Donna Acutt			Julia Logan
	Post vacant	Post vacant
Tenant Participation Development Officer for	Tenant Participation Development Officer for	Tenant Participation Development Officer for	Tenant Participation Development Officer for

Pitsea North West Pitsea South East Wickford	Billericay Burstead & Crouch Laindon Park Langdon Hills	Craylands Fryerns Lee Chapel North	Nethermayne St. Martins Vange
Tel: 01268 465083	Tel: 01268 465082	Tel: 01268 465084	Tel: 01268 465085