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TSA (Tenant Services Authority) - the national conversation
Can you help?
Your chance to have your say about standards in social housing | |
The Tenant Services Authority (TSA)  is the new regulator for homes owned by housing associations and co-ops. From spring 2010, they are likely to be responsible for local council and arm’s-length management organisation (ALMO) landlords too.
The first thing the TSA needs to do is draw up a brand new set of standards for all social landlords. These standards are very important, as the TSA will be monitoring how landlords do in achieving them – and taking action against any who don’t.
The Tenant Services Authority is going to listen to tenants across England to help them understand what you want to see in the new standards. It is calling this the National Conversation.
This is your opportunity to help set the standards for all social landlords and make sure that services for tenants continue to improve. So do get involved.
There are lots of ways tenants can take part in the National Conversation. The TSA will be holding a series of regional events for a number of tenants and other events for landlords and is asking landlords to nominate tenants to the regional events. We will have details of how you can get involved shortly.
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